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Onboarding Suite

Onboard customers and suppliers in minutes — Creditsafe & Xero, automated.

One flow for the two hardest parts of new trading relationships. Customers self-serve through a branded invite, get Creditsafe-checked automatically, and are provisioned in Xero on approval. Suppliers self-serve too, then get a dedicated invoice inbox that feeds straight into your AP pipeline and posts to Xero.

Onboarding Suite in use

Who it's for

Finance

New trading partners live in Xero without back-and-forth.

Credit control

Automatic Creditsafe checks before you extend a penny of credit.

Purchasing

Verified suppliers, one inbox, invoices straight to Xero.

Why teams love it

Outcomes, not just features.

Automated Creditsafe checks

Runs on submit, report attached to the record, credit limit suggested.

Auto-provision to Xero

Approved customers and suppliers land as Xero contacts, fully coded.

Dedicated supplier invoice inbox

Verified suppliers get a branded address; invoices flow straight into AP.

Branded self-serve

Your logo, colours and welcome copy — not a generic vendor form.

How it works

1

Invite

Send a tokenised invite link to a new customer or supplier.

2

Self-serve

They complete the structured form — contacts, addresses, banking, documents.

3

Check & provision

Creditsafe runs; on approval, the record is created in Xero and inboxes are issued.

Everything included

Customer onboarding

Branded invite pages

Your brand from step one; tokenised links per customer.

Automated Creditsafe checks

Report attached to the record, credit limit suggested.

Automated provisioning to Xero

Approved customers created in Xero, fully coded.

Document capture

IDs, tax docs, certificates — stored securely on the record.

Supplier onboarding

Self-serve supplier form

Suppliers complete their own record; you approve.

Dedicated supplier invoice inbox

Per-supplier or per-workspace email address, straight into AP.

Bank detail change alerts

Any change is flagged, held for review and audit-logged.

Auto-post to Xero

Verified suppliers' invoices post to Xero after approval.

Governance

Full audit trail

Who submitted what, when, and every decision recorded.

Role-based approvals

Route approvals to finance, purchasing or credit control.

Plays nicely with

XeroCreditsafeMailgunAccounts Inbox

Frequently asked questions

What happens if Creditsafe fails a customer?+

The record stays in review with the report attached. Nothing is pushed to Xero until you approve.

Do suppliers need a login to send invoices?+

No — after onboarding they get a dedicated email address; invoices are just email.

Can we customise the questions?+

Yes — customer and supplier forms are configurable per workspace.

How are bank detail changes protected?+

Any change to a supplier's bank details is flagged for review and audit-logged before it takes effect.

Does it work without Creditsafe?+

Yes — Creditsafe is optional. You can run the flow without checks or plug in a different provider.

Pairs well with

Try Onboarding Suite free for 14 days

No credit card required for demo requests.